Careers

At JSI, we care about our employees and our customers. We focus on customer service and operational excellence, and we know that happy employees lead to happy customers. We want you to want to work with us. We’re a world class organization. If you’re up for the challenge, join us.

We believe that successful companies have a unique philosophy and that they work hard to protect it. At JSI, our culture is tuned to exceeding every customer’s expectations while providing a place for employees to build their careers and prosper. Our environment breeds success, and you’ll notice at JSI people move faster, work harder and are better rewarded than the competition. We realize that by recruiting, motivating and retaining only the best personnel in the business, we keep our leadership position in the marketplace. JSI’s business is quality customer service and our people make that happen.

Working at JSI has more than a few perks. Not only will you be working in an environment with other sharp, motivated employees, but you’ll be eligible for great benefits. Take a look at the openings below for an opportunity that’s been waiting for you.

If you don’t see a suitable opportunity, you are welcome to email your resume to careers@jsilogistics.com for future consideration.

employees outside on the front entrance of jsi sfo

Open positions in the United States:

Export Supervisor, San Francisco, CA

Position Summary

Responsible and Supervise all day-to-day aspects of the Export department.

Essential Responsibilities:

Oversee all aspects of export department and ensure top motivation and productivity.
Insure that Export personnel have the daily tools to perform their job functions efficiently and accurately.
Plan and monitor daily staffing workflows and schedules and adjust accordingly to ensure adequate staffing levels that support operational demands and business objectives.
Train, mentor, and supervise defined team of Export. Supervising this team includes being the lead for all administrative matters such as: Employee performance tracking and evaluations, reports, etc.
Coordinate the scheduling of seminars, training, and cross training of department personnel
Uphold departmental interface with Human Resources regarding pertinent employee matters.
Create and maintain a teamwork environment with employees.
Develop and use collaborative relationships to accomplish work goals; develop individual relationships by listening, sharing ideas and appreciating others’ efforts.
Manage all ongoing communication tools within the department and throughout the entire organization
Educate personnel at all levels of JSI on the implications and responsibilities of international trade
Identify opportunities and continually improve knowledge of Export services, customer services, procedures, and systems
Accountable for service levels of business and operational profitability of the department.
Establish relationships with customers and carriers that guarantee efficient and accurate routings and billings.
Provide customers with the highest quality of services with prompt and accurate customer services, and assure satisfaction of customer with timely delivery of freight.
Responsible for the success of beginning to end process of all shipments, i.e. availability of department resources, tracking, monitoring, etc.
Interface with domestic and overseas offices representatives and agents to resolve problems.
Engage in business development of the current export accounts as well as available to join regular sales calls to increase year over year profitability
Clearly understand and help ensure compliance with all Company’s procedures, policies, documentations, etc.
Responsible for ISO 9002 export procedures, revisions, documentation, compliance, and training staffs.
Assist billing to ensure maximum profit margin on all shipments.
Approve of all Export files
Oversee all aspects of Export department Reports, i.e. CASS
Be a positive, professional role model for all team members throughout the organization
Other job responsibilities as assigned.

QUALIFICATIONS

Minimum 5 years industry experience with demonstrated knowledge of export air operations.
Minimum 3 years previous supervising experience.
Demonstrated ability to be flexible, open-minded and handle highly stressful situations.
Able to make independent judgments and perform with minimal supervision.
Experience in an ISO certified environment highly desirable.
Experienced with Export regulations and procedures.
Strong problem solving ability.
Must have excellent communication and written skills.
Must be able to work under pressure, multitasking, and meet all assigned deadlines in a fast pace environment.
Must have flexible interpersonal style to facilitate teamwork

Please submit your application to Maggie Chen (mchen@jsilogistics.com).

INSIDE SALES EXECUTIVE, San Francisco, CA

Position Summary

Generate new revenue through the acquisition of new accounts in need of quality freight, logistics and value added services.

Essential Responsibilities:

Be the front line face of JSI. You’ll represent the JSI brand to everyone you contact.
Achieve sales goals and meet KPI as established by the Sales Manager.
Create leads and follow up on leads over the phone and in person.
Develop a leads base through research, LinkedIn, other hunting tools both provided by JSI and of your discovery.
Develop and maintain your success through our CRM.
Maintain high level of industry, product, and vendor knowledge.
Prospect for new business and maintaining relationships.
Work with other sales personnel on strategy and focus.
Participate in sales conference calls and meetings.
Follow Sales and Marketing procedures in compliance with ISO 9001 Standards.
Other duties as assigned.

QUALIFICATIONS

BA or BS preferred.
1+ years in Freight Forwarding, logistics or warehousing preferred.
Strong communication and telephone skills.
Experience with a CRM.
Proven ability to stay focused and maintains high level of self-motivation and entrepreneurial spirit.
Should be comfortable with selling all size accounts and to all levels within an organization.
Able to work autonomously and let your performance be the measure of your success.
Have computer skills including MS Office including Powerpoint and Excel.

Please submit your application to Maggie Chen (mchen@jsilogistics.com).

OUTSIDE SALES EXECUTIVE, San Francisco, CA

Position Summary

Generate new revenue through the acquisition of new accounts in need of quality freight, logistics and value added services.

Essential Responsibilities:

Achieve sales goals and meet Key Performance Indicator as established by the Sales Manager.
Develop customer base through individual pursuit and inside sales leads generated for you.
Develop and maintain your success through CRM.
Maintain high level of industry, product, and vendor knowledge.
Prospect for new business, preparing / presenting proposals, and maintaining relationships.
Serves as point of contact for business / customer issues.
Participate in sales conference calls and meetings.
Follow Sales and Marketing procedures in compliance with ISO 9001 Standards.
Other duties as assigned.

QUALIFICATIONS

BA or BS preferred.
1+ year in Freight Forwarding, logistics or warehousing.
1+ year in a sales environment.
Strong communication and presentation skills.
Experience with a CRM.
Proven ability to stay focused and maintains high level of self-motivation and entrepreneurial spirit.
Should be comfortable with selling all size accounts and to all levels within an organization.
Able to work autonomously and let your performance be the measure of your success.
Have computer skills including MS Office including Powerpoint and Excel.

Please submit your application to Maggie Chen (mchen@jsilogistics.com).

EXPORT AGENT, San Francisco, CA

Position Summary

Process all aspects of Export Shipments with 100% accuracy.

Essential Responsibilities:

Set up weekly consolidation schedules, based on service and price, and booking space if needed
Book non-consolidated freight; direct AWB, and ad hoc consols, as required
Review warehouse for shipments that arrived via Federal Express, UPS, and other carriers
Prepare files for processing
Process and generate AWB’s with 100% accuracy and ensure cut-offs are made
Audit all aspects of the file generated, i.e. capture cost information to ensure the profitability of the department
Close consolidations including preparing master AWB and Consolidation Manifest for Carriers
Correspondence (both written and verbal) with customers and vendors
Perform Customer Service functions including handling telephone, and fax inquiries, providing pick-up, and other scheduling information, etc.
Provide prompt and accurate customer service, assuring customer satisfaction
Answer ALL phone calls (outgoing and incoming)
Verify document for Schedule B, ECCN, and license number for AES submission
Submit AES
Provide pre-alerts to customers, overseas agents, and consignees
Provide Labels and clear labeling instructions to Warehouse personnel
Audit co-workers files to achieve 100% accuracy
Provide training and coaching other Export Agents
Coordinate outside services including trucking, forwarding, and delivery services
Follow all Company’s policies, and procedures (ISO)
Provide work coverage for other employees’ absences when necessary
Performs other tasks assigned by department Manager

QUALIFICATIONS

At least 5 years of experience with a Freight Forwarder or in-house shipping department handling international air freight shipments.
Must have excellent communication skills (written and verbal)
MS Excel and Words are required
A self-starter with professional, good common sense, and strong problem solving ability
Ability to take pride in the job and perform with 100% accuracy on a daily basis without exceptions
A self-starter with professional, good common sense, and strong problem solving ability
Ability to work cooperatively with others at all levels within the organization
Have positivity and enthusiasm and the drive to succeed as well as a passion for the job

Please submit your application to Maggie Chen (mchen@jsilogistics.com).

Open positions in Hong Kong:

REGIONAL ACCOUNTANT, Hong Kong

Essential Responsibilities:

Oversee the timely and accurate completion of all APAC region month end accounting closing.
Focus on consolidated management and financial report for APAC region.
Ensure compliance with financial policies and procedures for APAC region.
Assist in system implementation procedures and features to enhance the workflow of APAC region.
Assist in year-end audit for APAC region.
Provide training to new and existing staff for APAC region if necessary.
Other duties and projects as assigned.
Minimal travelling is necessary.

QUALIFICATIONS

Bachelor’s degree in Accounting or equivalent plus a minimum of 2 years related experience preferred
Prior experience from Logistics industry is a plus
Prior experience from Regional MNC office background is a plus
Must have excellent computer skills (MS Excel proficiency required)
Must have exceptional problem solving abilities
Must be a great team player and able to work independently
Must be detail oriented and organized
Must have strong spoken and written skill both in English and Chinese

Please submit your application to Kemmy Chau (kchau@jsilogistics.com).

LOGISTICS EXECUTIVE, Hong Kong